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  • January 14th, 2005

Oneonta, New York, January 14, 2005

MAMCO eyes change for ’05

Mark Vergari knows the best way to keep his family’s business competitive is by embracing change – after all, he says, the company has thrived on change for more than four decades. From the sales and marketing departments to the manufacturing floor, the concept of change is helping MAMCO to drive new customer relationships.

Founded in 1964, MAMCO provides custom injection molding services to clients worldwide, including such heavy hitters as Harley Davidson, Siemens and 3M. While change certainly is not a new idea inside MAMCO’s walls, it is more critical than ever in retaining customers while driving new business, says Vergari, the company’s vice president. Of thousands of molders in the U.S., MAMCO is one of a handful that supplies reel-to-reel continuous molding capabilities – a bonus to both domestic and international clients.

Sales and marketing evolution

In gearing up for 2005, MAMCO has instigated several modifications across its business. For instance, administration of the company’s sales and marketing efforts has been revamped through the hiring of direct and indirect regional sales managers for both coasts as well as the Midwest. Vergari says the company also contracted with a call center that has spent a considerable amount of time learning the company’s services to prepare for prospect calls.

“They qualify the leads and set up face-to-face appointments for our sales managers. We did a 100-hour pilot program with great results,” says Vergari. “We have had our Web site totally rebuilt which puts emphasis on the sales and marketing side promoting our superb capabilities.”

Manufacturing strides

MAMCO has also made strides in upgrading its manufacturing capabilities to accommodate increased business. That has included installation of new toolroom equipment capable of allowing their mold makers to work to the exacting tolerances that are required in the mold, in order to produce the intricate and consistently capable molded parts that MAMCO’s customers have come to rely on; as well as investing in new surface grinders, lath and an electrical discharge machine.

For the production floor, MAMCO purchased part-and-runner pickers and has incorporated them to enhance end-of-arm tooling and part handling. End-of-arm tooling specifically contains sensors that verify all parts once they are clear of a mold to ensure mold safety. The company also invested in plastic resin pelletizers that turn reground material back into a consistently sized pellet to reduce interruptions at the molding process that could be caused by improper material feed into the mold.

Vergari says equipment considered the heartbeat of the company – an air compressor and water chiller system – has also been replaced.

“We have improved our material handling by adding climate controlled warehouse space,” Vergari adds. “And we’ve improved our process flow by adding a new larger cafeteria next to the manufacturing area and by locating all of the part assurance functions closer to the manufacturing area; and we purchased additional optical measuring instruments to further upgrade those efforts.”

Improvements are expected to continue, both in manufacturing as well as in technology. Additional mezzanines are slated for later in 2005 to free up critical floor space. New software will additionally be implemented that controls all data and document control on one platform alongside statistical process control. Soon, one database will serve every department at MAMCO.

Adds Vergari, “With 41 years of experience and multiple visits to other manufacturers, we have a great sense of awareness of what is important in best serving our customers.”

What Our Clients are Saying...

  • Community Involvement

      Our class would like to thank you for opening the company for us and allowing us to grow and become more educated in one of the many fields of engineering. We appreciate the opportunities you gave us, and we look forward to possibly coming back to the company in the near future.  

    Athena Basdekis and the Engineering Class of 2018, Otsego Area Occupational Center

  • Frirsz Music Company

      We are happy we brought our business to MAMCO!  

    Thomas Dunn, Frirsz Music Company

  • Custom Electronics

      MAMCO provides us with the quality and consistency that we seek in order to continue providing excellence to our own customers. MAMCO has always been responsive to the requirements of our overmolding projects, and very pleasant to work with.  

    Michael Shulte, Custom Electronics

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